Understanding Patient Engagement
Patient engagement is not just a buzzword. Nowadays, healthcare providers and payers realize that patients are more conscious of their role in their health. They want to be informed about diseases they suffer from or are at risk of. They also want easy access to their health records or care plans, such as lists of medicines and recommended activities. Patients love to book appointments easily and access a doctor quickly. They seek real-time access to everything related to their health.
Inclusivity in Patient Engagement
This trend includes the overall population, not just Generation X or millennials, who already have technology at their fingertips. Healthcare providers must also consider the senior population, who are becoming tech-savvy, and those who are not but have caregivers looking for advice and easy access to their loved ones’ health information.
Challenges in the Digital Health Market
The healthcare market offers many digital solutions claiming to solve the patient engagement problem. Healthcare providers need to understand patients’ needs. They must adopt technology that integrates smoothly into their workflows, fits their budgets, and is easy to use.
Patient Engagement and Technology
If patient engagement were just a digital solution problem, younger generations would be healthier than older ones. While it’s true that physiological impairments come with age, younger and tech-savvy populations also suffer from or are at risk of multiple chronic conditions. In the USA, unhealthy lifestyles, including junk food consumption, sedentary habits, alcohol consumption, and smoking, contribute to chronic conditions.
Why Chronic Conditions Persist
Despite better access to health information and services, the number of people suffering from chronic conditions is increasing. This indicates that patient engagement goes beyond technology. Even with advanced technology, high patient absenteeism, readmission rates, and ER visits persist. Human interaction remains essential for all generations.
The Importance of Human Touch
Human interaction is crucial in engaging patients in treatments. Millennials, for example, are self-independent but still need reminders about basic health tasks. Technology alone doesn’t work; the human touch is vital. From the doctor’s office to the patient’s home and workplace, human interaction enhances patient engagement.
Improving Patient Experience
Improving patient experience involves enhancing user experience. Before implementing technology, healthcare practices should ensure they don’t lose the human touch. Whether through video consultations or waiting room interactions, the experience should be positive for patients. Simple gestures, like greeting patients by name and training staff in human relations, make a big difference.
Creating a Comfortable Environment
When patients spend time in the waiting room, make it comfortable for them. Treat them like guests in your home, engaging in conversations about their interests. Keep in touch with patients after they leave your office through their preferred communication channels and schedule follow-ups.
Leveraging Digital Offerings
Digital offerings can help maintain patient engagement. Analyze how well these offerings fit your practice, their usefulness for patients, and the potential ROI.
How Esvyda can increase patient engagement
Esvyda enhances patient engagement by improving communication among healthcare providers, payers, caregivers, and patients. It combines human touch interaction with technological tools such as telemonitoring of vital signs, lifestyle, and medication. Esvyda’s integrated workflow supports risk assessment, management, and care coordination, creating an efficient healthcare ecosystem in the USA.
By focusing on both technology and human interaction, Esvyda enables better patient engagement and overall healthcare outcomes.
56 responses to “Patient Engagement: Beyond Technology”
Asking questions are truly good thing if you are not understanding anything entirely, but this article provides good understanding even.
Hi James, thank you for your comment! We completely agree. Asking questions is always a great way to deepen understanding. We are glad to hear that you found the article helpful.
Make a more new posts please 🙂
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Sanny
Hello Sanny, thank you for reading our articles. We are doing our best to post new articles, please stay in touch for when they are published, thank you so much.
Agree with the article, tech isn’t everything. But, how do you help with the personal touch?
Mr. McCormaic, thanks for your comment! We offer resources to build rapport with patients, like communication with care team via messages and video. It’s about creating a comfortable, virtual environment.
Technology is great, but I think that the patient getting involved in their own health journey, is the most important part.
You’re absolutely right Mrs. Abney! Technology is only one part of the equation. Patient engagement and motivation are key to making real progress. That’s why we focus on making the tools easy to use and encouraging patients to take an active role in their care.
t’s refreshing to see patient engagement being about more than just technology. Real human connection makes all the difference!
Exactly Wanda! While technology helps, genuine engagement comes from understanding and connecting with patients on a personal level. Thanks for highlighting that.
It’s so true that real patient engagement goes beyond just using technology. Building trust and communication makes all the difference!
Absolutely, Nickolas! Technology is a great tool, but true engagement happens when patients feel heard, valued, and involved in their care. Thanks for sharing your thoughts!
Great article! It’s so true that patient engagement is about more than just using technology. The human connection really makes a difference.
Exactly Dr. Salinas! Technology is only part of the puzzle; the personal touch is what truly drives engagement and better outcomes. Thanks for your comment!
I really enjoyed this! Do you have tips on how providers can improve patient engagement beyond just using technology?
Thanks for reading Prijava! Absolutely; building trust through clear communication and fostering a supportive care environment are key. Let us know if you’d like more insights!
I’ve always thought technology was the key to patient engagement, but this article shows it’s more about creating a human connection. It’s about building trust and making sure patients feel heard.
Thanks for your insight Loren! You’re absolutely right—while technology plays a big role, it’s the human element that truly makes a difference in patient engagement. We’re glad you found the article helpful!
It’s refreshing to see patient engagement being discussed as more than just using apps or gadgets.
Thank you Jones! Our goal is to emphasize that true engagement comes from building meaningful connections, not just relying on technology.
Great perspective! Engagement is about people, not just tools. 👴🏻💙🩺👩🏽⚕️
Exactly Mr./Mrs. Trueman! True patient engagement starts with understanding and connection. 💙🩺
Patient engagement is so crucial. It’s great to see a focus on going beyond just the tech aspect!
Absolutely Shelagh! True engagement happens when patients feel supported and involved at every step of their health journey.
Really refreshing perspective! Patient engagement isn’t just about tech, it’s about truly connecting with people.
Absolutely Lexie! While technology helps, the real difference comes from genuine communication and understanding. Thanks for sharing your thoughts!
Really love this take, patient engagement is more about human connection than just tech. It’s all about building trust and truly understanding needs.
Absolutely Kerri! While tech is a valuable tool, it’s the genuine, personal connections that truly drive better care and outcomes. Thanks for sharing your thoughts!
I love this perspective on patient engagement. It reminds us that technology is just one piece of the puzzle, true care comes from genuine human connection.
Exactly Cori! While digital tools are useful, the heart of patient engagement is all about empathy and understanding. Thanks for sharing your thoughts!
I really appreciate that patient engagement goes beyond just tech.
Absolutely Ercilia! While technology is a useful tool, the real impact comes from fostering genuine connections.
Good! It’s about empowering individuals and building real relationships.
Absolutely Nelda! The real impact comes from empowering patients to take control of their health. Thanks for sharing your thoughts!
Tech’s great and all, but sometimes I just want a nurse who remembers my name.
That’s the heart of it Mr. W. personalization. Technology should help care teams better remember, connect with, and support patients, not make interactions feel more distant. 💙
Engagement feels like a buzzword till you’re actually seen as a person, not a number.
Very well said Fawn. True engagement happens when patients feel heard, respected, and involved in their own care, and that’s exactly what we’re working toward.
So like… do we need less tech or just better humans?
A thoughtful mix of both Yessenia! Technology should enhance, not replace, the human connection. And when care providers are empowered and supported, patient engagement improves naturally.
Love that you’re talking about this. My grandma still prefers face-to-face over apps any day.
Thank you Tracy! Many patients, especially older adults, value personal interactions. A successful engagement strategy needs to meet people where they are, not just where the tech is.
All this talk about “human touch”… but where is it when you’re stuck on hold for 30 minutes?
That’s a fair point Gracelyn. Engagement includes operational improvements too. We believe responsiveness, accessibility, and respect are key pieces of the patient experience puzzle.
Can we just replace bad doctors with friendly robots already? 😂
Ethelbert thanks for your comment! robots may be efficient, but they can’t replace human connection. The goal is to blend tech with compassionate care, not let one replace the other!
Thanks for sharing. I read many of your blog posts, cool, your blog is very good.
Thanks so much Claudio for your support! 😊👍🏻
I’ve had apps, portals, and reminders… still felt like no one was listening.
We hear you Irma — and that’s a common experience. That’s why our focus is shifting beyond the tools, toward empathy, active listening, and trust-building between care teams and patients.
So, you’re saying tech alone won’t save the day? Plot twist!
Exactly Anselm! While technology is a fantastic support, true patient engagement happens when care feels personal, empathetic, and inclusive — tech just helps get us there faster.
Cool article! But like… what if my doctor still thinks “email” is cutting-edge?
Thanks for the comment Jennifer! You’re right — sometimes the human side of engagement moves slower than tech. That’s why building meaningful connections and good communication habits are just as important as digital tools.
Cool read. But how do we actually teach empathy in healthcare?
Great question Reynard, and an important one. Empathy can be nurtured through reflective practice, training, and institutional support. It starts by recognizing patients as partners in care.