Patient Engagement: Beyond Technology

Understanding Patient Engagement

Patient engagement is not just a buzzword. Nowadays, healthcare providers and payers realize that patients are more conscious of their role in their health. They want to be informed about diseases they suffer from or are at risk of. They also want easy access to their health records or care plans, such as lists of medicines and recommended activities. Patients love to book appointments easily and access a doctor quickly. They seek real-time access to everything related to their health.

Inclusivity in Patient Engagement

This trend includes the overall population, not just Generation X or millennials, who already have technology at their fingertips. Healthcare providers must also consider the senior population, who are becoming tech-savvy, and those who are not but have caregivers looking for advice and easy access to their loved ones’ health information.

Challenges in the Digital Health Market

The healthcare market offers many digital solutions claiming to solve the patient engagement problem. Healthcare providers need to understand patients’ needs. They must adopt technology that integrates smoothly into their workflows, fits their budgets, and is easy to use.

Patient Engagement and Technology

If patient engagement were just a digital solution problem, younger generations would be healthier than older ones. While it’s true that physiological impairments come with age, younger and tech-savvy populations also suffer from or are at risk of multiple chronic conditions. In the USA, unhealthy lifestyles, including junk food consumption, sedentary habits, alcohol consumption, and smoking, contribute to chronic conditions.

Patient / paciente
Why Chronic Conditions Persist

Despite better access to health information and services, the number of people suffering from chronic conditions is increasing. This indicates that patient engagement goes beyond technology. Even with advanced technology, high patient absenteeism, readmission rates, and ER visits persist. Human interaction remains essential for all generations.

The Importance of Human Touch

Human interaction is crucial in engaging patients in treatments. Millennials, for example, are self-independent but still need reminders about basic health tasks. Technology alone doesn’t work; the human touch is vital. From the doctor’s office to the patient’s home and workplace, human interaction enhances patient engagement.

patient / paciente
Improving Patient Experience

Improving patient experience involves enhancing user experience. Before implementing technology, healthcare practices should ensure they don’t lose the human touch. Whether through video consultations or waiting room interactions, the experience should be positive for patients. Simple gestures, like greeting patients by name and training staff in human relations, make a big difference.

Creating a Comfortable Environment

When patients spend time in the waiting room, make it comfortable for them. Treat them like guests in your home, engaging in conversations about their interests. Keep in touch with patients after they leave your office through their preferred communication channels and schedule follow-ups.

Leveraging Digital Offerings

Digital offerings can help maintain patient engagement. Analyze how well these offerings fit your practice, their usefulness for patients, and the potential ROI.

How Esvyda can increase patient engagement

Esvyda enhances patient engagement by improving communication among healthcare providers, payers, caregivers, and patients. It combines human touch interaction with technological tools such as telemonitoring of vital signs, lifestyle, and medication. Esvyda’s integrated workflow supports risk assessment, management, and care coordination, creating an efficient healthcare ecosystem in the USA.

By focusing on both technology and human interaction, Esvyda enables better patient engagement and overall healthcare outcomes.

Leave a comment!

6 responses to “Patient Engagement: Beyond Technology”

  1. Asking questions are truly good thing if you are not understanding anything entirely, but this article provides good understanding even.

    • Hi James, thank you for your comment! We completely agree. Asking questions is always a great way to deepen understanding. We are glad to hear that you found the article helpful.

    • Hello Sanny, thank you for reading our articles. We are doing our best to post new articles, please stay in touch for when they are published, thank you so much.

    • Mr. McCormaic, thanks for your comment! We offer resources to build rapport with patients, like communication with care team via messages and video. It’s about creating a comfortable, virtual environment.

Leave a Reply

Your email address will not be published. Required fields are marked *

Related posts

cáncer de mama
Articles

Early Breast Cancer Detection and…

17 October, 2024 2

In October, Breast Cancer Awareness Month highlights the importance of early detection and treatment adherence. Telemedicine, coupled with Remote Patient...

Read More >>
How Telemedicine-RPM Improve Mental Health Care -telemedicina- salud mental
Uncategorized

How Telemedicine-RPM Improve Mental Health…

3 October, 2024 4

In October, Mental Health Awareness Month highlights the significance of accessible, continuous care for individuals with mental health conditions. Digital...

Read More >>
Chronic Care with RPM-BHI During Health Aging Month
Articles

Chronic Care with RPM-BHI During…

20 September, 2024

During Healthy Aging Month, the focus on chronic disease management in older adults is crucial. Continuous and personalized care helps...

Read More >>